Reply to every Google review, in your clinic's own voice.
The Review Engine drafts a reply for every Google review your clinic receives, in the tone you train it on. You approve, it posts. Then we surface those reviews on your website with widgets that fit any page in one line of code.
Dr Anna sat on the floor with our old boy Charlie while he calmed down. Unreal care. The whole team made us feel held.
Plugs into the vet tools your clinic already runs on.
Connect your Practice Management Software in a single click. No IT help, no setup calls, no 'our developer will get back to you'.
Don't see yours?
Tell us your PMS, we'll build the integration in 48 hours. No extra fee.
Every Google review, replied to with care.
The Review Engine reads new reviews on your verified Google Business Profile, drafts a reply in your trained voice, and waits for you to approve before posting.
We read your incoming reviews
Connect your Google Business Profile in one click. We monitor every verified location for new reviews 24/7.
AI drafts a reply in your voice
Trained on your past replies and clinic tone. The draft sounds like you wrote it, not a chatbot. Grief reviews get extra care.
You approve, it posts
Open the inbox on your phone, scan the draft, tap approve. Reply lands on Google in seconds. Edit any time before posting.
Show your Google reviews anywhere on your site.
One line of JavaScript. Five styles. Hosted, cached, and isolated in Shadow DOM so your site's CSS doesn't leak in.
Carousel
Horizontal scroll of review cards. Drops onto any home or service page.
Paw wall
Warm masonry grid with pet-themed tints. Beautiful on a testimonials page.
Spotlight
A single highest-rated review with big quote marks. Great in a hero section.
Badge
Inline rating pill with the Google G, your average score, and review count.
Floating
Side-docked '4.9 Google' sticker that follows the visitor as they scroll.
<script src="https://review-engine.x18agency.com/widget/w.v1.js" data-slug="your-widget" async></script>Built around the rules your clinic already lives by.
We started with three vet clinics in South-East Queensland. Every guardrail in The Review Engine was written with the AVA Code and state vet board guidelines open on the desk next to us.
AHPRA-aware by default
For veterinary, dental, and medical industries we hard-disable any feature that would solicit or incentivise reviews. There is no toggle, no workaround.
Grief reviews handled with care
The AI recognises end-of-life reviews. It slows down, strips platitudes, and writes something a human would be proud to sign their name to.
Under ten minutes a week
Open the inbox on your phone, approve drafts, done. The whole reply workflow fits between two consults.
One price, per location, no surprises.
Two clinics? Pay for two. Seven clinics? Pay for seven. We don't invent feature gates to push you up a tier.
The Review Engine
- AI-drafted reply for every new Google review
- Custom tone training from your past replies
- All five embeddable review widgets
- AHPRA + state vet board guardrails baked in
- Team members, approvals, and audit log
- 14-day free trial, cancel any time
Multi-location volume pricing for groups of 5+ clinics. Prefer a chat first? Book 15 minutes with Leeor, no pitch deck.
Reply to every Google review this week.
Set up in five minutes. Cancel in one click. Built in Australia by a small team that picks up the phone when a vet calls.